Customer Service
Care and Maintenance
Jewelry
Piaget recommends that you have your jewelry checked every three to five years.
Learn more about the value of several simple gestures.
Learn more about the value of several simple gestures.
Cleaning
Clean your jewelry by gently brushing it with a soft bristle brush and warm soapy water. Rinse well and dry thoroughly. Regular cleaning will revive the brilliance of your gems.
If, despite your care, your jewelry remains dull and the gems lackluster, take it to your Piaget dealer.
If, despite your care, your jewelry remains dull and the gems lackluster, take it to your Piaget dealer.
Storage and Transport
Store your jewelry in its original case or carefully wrapped separately in a soft cloth, for example, in a Piaget travel pouch (available from boutiques), to prevent it from being scratched.
Make sure necklaces and bracelets are stored flat to prevent their links from being deformed. Also, chains should be closed to prevent any knots from forming.
If you need to transport your Piaget jewelry, make sure it is carefully packed and protected, preferably in its original case or in a Piaget travel pouch (available from boutiques), to prevent it from being damaged.
Make sure necklaces and bracelets are stored flat to prevent their links from being deformed. Also, chains should be closed to prevent any knots from forming.
If you need to transport your Piaget jewelry, make sure it is carefully packed and protected, preferably in its original case or in a Piaget travel pouch (available from boutiques), to prevent it from being damaged.
Impacts
Your jewelry may be damaged by impacts.
When you lift or carry heavy objects, make sure they are not pressing against your jewelry as they could scratch or damage it.
To reduce the risk of any scratches or impacts, avoid wearing several pieces of jewelry on the same wrist or finger.
Avoid wearing your jewelry during high-risk activities, such as extreme sports, as they are liable to damage it.
When you lift or carry heavy objects, make sure they are not pressing against your jewelry as they could scratch or damage it.
To reduce the risk of any scratches or impacts, avoid wearing several pieces of jewelry on the same wrist or finger.
Avoid wearing your jewelry during high-risk activities, such as extreme sports, as they are liable to damage it.
Problem?
Like all precious objects, your jewelry will acquire a patina and risks being scratched when worn. To restore its full brilliance, take it to your Piaget boutique or retailer.
You feel that the band on your Possession ring no longer turns as freely as before? Clean your ring as recommended in the section on Cleaning, and if you are still not happy with the result, entrust it to Piaget.
A knot forms in a very fine chain? Simply slip a needle into the knot to gently loosen it using small, delicate movements. Never try and force the knot undone, as you risk damaging the chain.
Your ring is too tight or too loose? Take it to your Piaget boutique or dealer for resizing, providing the particular model can be resized.
You feel that the band on your Possession ring no longer turns as freely as before? Clean your ring as recommended in the section on Cleaning, and if you are still not happy with the result, entrust it to Piaget.
A knot forms in a very fine chain? Simply slip a needle into the knot to gently loosen it using small, delicate movements. Never try and force the knot undone, as you risk damaging the chain.
Your ring is too tight or too loose? Take it to your Piaget boutique or dealer for resizing, providing the particular model can be resized.
