Customer Service
Guarantees
Limited Warranty US & Canada
The following terms of the Piaget Limited Warranty apply to Piaget watches sold or presented for repair under warranty in the United States of America and Canada only. This Piaget Limited Warranty is in lieu of the International Piaget Guarantee covering any Piaget watch sold or presented for repair under warranty anywhere else in the world.
Your Piaget watch is guaranteed for a period of twenty-four months from the date of purchase against manufacturing defects, subject to the following conditions.
Only authorized Piaget retailers or service centers are qualified to ensure appropriate after-sales services and are authorized to provide the Piaget Limited Warranty service in accordance with Piaget Instructions.
Any part found by our technical services to be defective as a result of a manufacturing defect will be replaced free of charge.
Your Piaget watch is guaranteed for a period of twenty-four months from the date of purchase against manufacturing defects, subject to the following conditions.
Only authorized Piaget retailers or service centers are qualified to ensure appropriate after-sales services and are authorized to provide the Piaget Limited Warranty service in accordance with Piaget Instructions.
Any part found by our technical services to be defective as a result of a manufacturing defect will be replaced free of charge.
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Except to the extent prohibited by applicable law, this Limited Warranty shall act as the exclusive manufacturer warranty. Neither this Limited Warranty nor any other warranties, whether express or implied, including, but not limited to, any implied warranty of merchantability or of fitness for any particular purpose, shall extend beyond the period of twenty-four months from the date of purchase. The liability of Piaget is limited solely and exclusively to replacement as stated herein.
Piaget shall not be liable, by virtue of this Limited Warranty or otherwise, for any loss or damage arising out of the use or inability to use this watch or for any incidental or consequential damages relating in any way to this watch.
Piaget shall not be liable, by virtue of this Limited Warranty or otherwise, for any loss or damage arising out of the use or inability to use this watch or for any incidental or consequential damages relating in any way to this watch.
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Some states, provinces or territories do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
The Piaget Limited Warranty does not cover:
- defects arising from damage, accidents, mishandling, incorrect or abusive use (knocks, dents, crushing, moisture in the case of non-water-resistant watches), alteration or repairs not performed by an authorized Piaget retailer or a Piaget Service Center;
- leather straps;
- normal wear or ageing;
- theft or loss of the complete watch or components.
The Piaget Limited Warranty does not cover:
- defects arising from damage, accidents, mishandling, incorrect or abusive use (knocks, dents, crushing, moisture in the case of non-water-resistant watches), alteration or repairs not performed by an authorized Piaget retailer or a Piaget Service Center;
- leather straps;
- normal wear or ageing;
- theft or loss of the complete watch or components.
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In order to benefit from this Piaget Limited Warranty, you will be required to present the Piaget Certificate duly completed, dated, stamped and signed by an authorized Piaget retailer. Be sure, therefore, to keep this certificate in a safe place.
This Limited Warranty grants you specific legal rights, in addition to which you may have other rights which vary from state to state, from province to province and from territory to territory.
This Limited Warranty grants you specific legal rights, in addition to which you may have other rights which vary from state to state, from province to province and from territory to territory.
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Notice:
1. For watches fitted with a quartz movement, this Piaget Limited Warranty is valid only if the correct batteries are used.
2. If your watch is water-resistant, this feature will be guaranteed only if the Piaget Service Center or an authorized Piaget retailer has performed the water-resistance test after each time the case is opened, for any reason whatsoever (replacing the battery for example).
1. For watches fitted with a quartz movement, this Piaget Limited Warranty is valid only if the correct batteries are used.
2. If your watch is water-resistant, this feature will be guaranteed only if the Piaget Service Center or an authorized Piaget retailer has performed the water-resistance test after each time the case is opened, for any reason whatsoever (replacing the battery for example).