Customer Service
Esthetic Operations
Our experienced craftsmen clean all the parts of the case and bracelet. They then hand-polish the case, bracelet and clasp. These operations are particularly delicate as each component often features an array of surface finishes. Equally intricate and sensitive are satin-finishing, engine-turning (guillochage), and diamond-polishing or lapping, which require partial protection of the various surfaces and often involve complete disassembly of the bracelet.
For white-gold watches, our master craftsmen plate the surfaces with rhodium: a fine layer of rhodium is deposited on the gold to enhance its radiance and highlight the diamonds.
A visual appraisal of the gem-setting is then performed by our jewelers.
For white-gold watches, our master craftsmen plate the surfaces with rhodium: a fine layer of rhodium is deposited on the gold to enhance its radiance and highlight the diamonds.
A visual appraisal of the gem-setting is then performed by our jewelers.
