Customer Service
Services
Jewelry Services
Piaget offers a variety of services for its jewelry that can modify, refresh, or restore your cherished items.
Our skilled master jewelers, gemologists, gem-setters, engravers and polishers are attentive to your wishes. They contribute their expertise and experience to personalize your jewelry by adding engravings, to change the fastening mechanism of an ear clip, to resize a ring or to rhodium-plate and polish your jewelry.
We also provide a restoration service for vintage or damaged items.
Upon completion of these services, you will benefit from a twelve-month guarantee that covers the intervention carried out and the parts replaced. You can thus enjoy the sensation of having a creation that is almost as good as new.
Our skilled master jewelers, gemologists, gem-setters, engravers and polishers are attentive to your wishes. They contribute their expertise and experience to personalize your jewelry by adding engravings, to change the fastening mechanism of an ear clip, to resize a ring or to rhodium-plate and polish your jewelry.
We also provide a restoration service for vintage or damaged items.
Upon completion of these services, you will benefit from a twelve-month guarantee that covers the intervention carried out and the parts replaced. You can thus enjoy the sensation of having a creation that is almost as good as new.
Engraving and Polishing
Engraving and polishing jewelry are just two of the many services available.
Engraving a piece of jewelry is a way of personalizing it or immortalizing an important event in your life, such as a wedding, birthday or anniversary.
Polishing will restore the brilliance of your jewelry to close to its original condition. It is carried out entirely by hand by highly experienced polishers, who use various artisanal techniques in precise order. Depending on how your item of jewelry is worn, we recommend having it polished every three to five years.
White-gold jewelry is rhodium-plated after polishing. Precious stones and their settings are carefully checked individually by hand.
Engraving a piece of jewelry is a way of personalizing it or immortalizing an important event in your life, such as a wedding, birthday or anniversary.
Polishing will restore the brilliance of your jewelry to close to its original condition. It is carried out entirely by hand by highly experienced polishers, who use various artisanal techniques in precise order. Depending on how your item of jewelry is worn, we recommend having it polished every three to five years.
White-gold jewelry is rhodium-plated after polishing. Precious stones and their settings are carefully checked individually by hand.
Sizing & Earrings
Sizing involves adjusting the size of certain pieces of jewelry, depending on your requirements or wishes.
The size of your Piaget jewelry can be adjusted by our jewelers, providing the model lends itself to resizing. If required, our gem-setters will add diamonds to retain the integrity of the original design. This service also includes polishing and rhodium-plating for white-gold jewelry.
All of these operations are carried out by hand. Finally, a rigorous inspection is made of the stones and their settings.
Most Piaget earrings are designed so that the fastening system can be modified at any time during their existence. Our jewelers can thus replace studs with clips, or vice versa, according to your wishes.
The size of your Piaget jewelry can be adjusted by our jewelers, providing the model lends itself to resizing. If required, our gem-setters will add diamonds to retain the integrity of the original design. This service also includes polishing and rhodium-plating for white-gold jewelry.
All of these operations are carried out by hand. Finally, a rigorous inspection is made of the stones and their settings.
Most Piaget earrings are designed so that the fastening system can be modified at any time during their existence. Our jewelers can thus replace studs with clips, or vice versa, according to your wishes.