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Shipping your creation

You can organise your creation repair from the comfort of your home by following a few simple steps.

In order to send your creation to our workshop, 

Please Click here to be directed to our Piaget Client Care Platform (care.piaget.com).

On our Piaget Care platform, you will be able set-up an account and request a complimentary shipping kit to be sent directly to your home. 

Easily pack your creation inside our shipping kit and utilize the pre-paid shipping label to safely send to our workshop to be analysed by our experts. 

With our home service, you may access all details regarding your service request at any time, including its progress and tracking, as well as paying your cost estimate. 

 

Only genuine Piaget creations under a maximum recommended retail price of 50 000 € are eligible for the home service option. 

 

If you have any questions, our Piaget Ambassadors would be happy to asist you. Our telephone number is +41 44 583 08 89 and available Monday-Friday 10am-6pm and on Saturdays from 9am to 5.00pm. Alternatively, we invite you to email us at europe@clientcare.piaget.com

Please consult our Conditions of Service for the full terms and conditions. 

Our other service sections

Personalize your creation
Care for my creation
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